Can I bring a group?
Group bookings should be made by contacting our Box Office team at email@example.com.
Will I be able to buy refreshments at the venue?
You will be sent an option to pre order drinks, refreshments and merchandise prior to arrival via a text message from us on the day of the performance, your order will then be available to collect from The Lord Attenborough Bar. You can arrange a drink for arrival and the interval.
Please note that we do not allow any hot food or alcohol purchased outside of the venue into the theatre. If you have alcohol with you these items can be kept at the Box Office for the duration of the performance and collected as you leave. Please make the staff member conducting the bag checks aware.
Will the cloakroom be open?
No, our cloakroom will not be open. Please keep your belongings to a minimum. Bag checks will be performed on arrival as usual.
What happens if the Government changes the Covid-19 guidance?
We’re constantly checking Government guidance and will adapt our arrangements as the guidelines change. If any changes affect your booking we will contact you as soon as we can.
If Government social distancing guidance changes and we are required to decrease or permitted to increase the capacity on the performance you are attending, we may need to move you to different seats to accommodate the changes in the auditorium lay out. We will notify you of such changes and if the move is to seats of a lower value we will offer you the opportunity to transfer to a different performance as available or refund the difference in value from your original booking.
Want to know more?
You can find out more about the See It Safely campaign here https://officiallondontheatre.com/see-it-safely/.
More information about the government guidance we are following can be found here:
Events and attractions - Working safely during coronavirus (COVID-19): guidance from Step 4 - Guidance - GOV.UK (www.gov.uk)