Our staff are available to assist you during your visit. If you cannot find the information you require here or if you would like help in planning your visit, please contact our box office team on 0207 839 8811 or via email to [email protected]
Access Performances THE MERCHANT OF VENICE 1936
Saturday 24th February 2.30pm
CHILLED PERFORMANCE.
A chilled performance takes a more casual approach to noise and movement in the auditorium, but the performance itself is unchanged. This performance is ideal for people who feel more at ease knowing they can go in and out of the auditorium during the show. This performance is for everybody and babes in arms are welcome. There will be designated break out areas so people can come and go from the auditorium as needed. If you would like us to email you our Visual Story which gives more information in preparation for attending this performance, please contact the box office - [email protected]
For further information and assistance on booking please contact our box office on 020 7839 8811 [email protected]
Saturday 9th March 2:30pm
AUDIO DESCRIBED PERFORMANCE Facilitated by VocalEyes
If you are already registered with us online and have selected 'I am an audio description user', you will be able to select the best available seats from the seating plan and receive the discounted access rate. The best seats will appear as stars.
For further information and assistance on booking and to register, please contact our box office on 020 7839 8811 [email protected]
Tuesday 19th March 7:30pm
CAPTIONED PERFORMANCE Captions are similar to television subtitles and give people who are deaf, deafened or hard of hearing access to live performance.
The caption boards will be on either side of the stage at the top, the best view will be Dress Circle.
If you are registered with us online and have selected ‘I am a captioning user’, you will be able to select the best available seats from the seating plan and receive the discounted access rate. The best seats will appear as stars.
For further information and assistance on booking and to register, please contact our box office on 020 7839 8811 [email protected]
Access Performances TWO STRANGERS (CARRY A CAKE ACROSS NEW YORK)
Saturday 11th May, 2.30pm
RELAXED PERFORMANCE.
A relaxed performance takes a more casual approach to noise and movement in the auditorium, but the performance itself is unchanged. This performance is ideal for people who feel more at ease knowing they can go in and out of the auditorium during the show. This performance is for everybody and babes in arms are welcome. There will be designated break out areas so people can come and go from the auditorium as needed. If you would like us to email you our Visual Story which gives more information in preparation for attending this performance, please contact the box office - [email protected]
For further information and assistance on booking and to register, please contact our box office on 020 7839 8811 [email protected]
Saturday 18th May, 2:30pm
AUDIO DESCRIBED PERFORMANCE Facilitated by VocalEyes
If you are already registered with us online and have selected 'I am an audio description user', you will be able to select the best available seats from the seating plan and receive the discounted access rate. The best seats will appear as stars.
For further information and assistance on booking and to register, please contact our box office on 020 7839 8811 [email protected]
Sunday 2nd June, 3:00pm
BRITISH SIGN LANGUAGE INTERPRETED PERFORMANCE Facilitated by Theatre Sign
There will be a BSL Interpreter on the right side of the auditorium as viewed from your seats.
If you are already registered with us online and have selected ''I am a British Sign Language user', you will be able to select the best available seats from the seating plan and receive the discounted access rate. The best seats will appear as stars.
For further information and assistance on booking and to register, please contact our box office on 020 7839 8811 [email protected]
Saturday 15th June 2:30pm
CAPTIONED PERFORMANCE Facilitated by Stage Text
Captions are similar to television subtitles and give people who are deaf, deafened or hard of hearing access to live performance.
The caption boards will be on either side of the stage at the top, the best view will be Dress Circle.
If you are registered with us online and have selected ‘I am a captioning user’, you will be able to select the best available seats from the seating plan and receive the discounted access rate. The best seats will appear as stars.
For further information and assistance on booking and to register, please contact our box office on 020 7839 8811 [email protected]
Hearing Systems
Box Office/Foyer
There is an induction loop system available in the foyer for the Box Office.
Auditorium
We have a Sennheiser infra-red hearing system that works in all part of the auditorium, although the signal is strongest when you are sitting in full sight of the Sennheiser emitters. It is advisable to discuss with Box Office prior to booking to ensure you are able to have the best experience.
How To Use
Upon arrival let any of our Front of House team know that you would like to use the Sennhesier system. We then have two options available to you;
1) A Sennheiser receiver that you would use alongside your hearing aid. Switch your hearing aid to the T position, and then wear the receiver necklace to enable the system to communicate with your hearing aids. You have adjustable volume control and the staff member will ensure it is set to the correct channel for you.
2) A Sennheiser in ear headset, with no hearing aid required. The headset should face forward to be able to receive the full signal and not be covered by anything such as scarves/ties/necklaces. You have adjustable volume control and the headset will automatically find the correct channel for you.
In the unlikely event that you should experience any problems with using your Sennhesier system please let any member of the Front of House team know and they will be happy to assist you.
In line with safety protocols all headsets and receivers are sanitised prior and after customer use.