The auditorium of the Criterion Theatre is located below street level.
Wheelchair access to the Criterion Theatre is through the level entrance beside the Stage Door in Jermyn Street, behind the theatre. Let the Box Office know you are coming in advance and press the Stage Door buzzer on arrival. Access is down a slight slope into the Upper Circle. There are two wheelchair spaces in the back row of the Upper Circle. There are 54 stairs into the Stalls level.
There is a portable induction loop available at the Box Office and a Sennheiser infra-red hearing system in all parts of the auditorium. Headsets are available for patrons from the merchandise kiosk in the Greene Bar. No deposit is required but the Theatre will require a contact name and address before use of the Sennheiser units.
There is one accessible toilet on the way to the Upper Circle.
Assistance dogs are not allowed into the auditorium but theatre staff are able to look after up to two dogs per performance in the Theatre Manager’s office.
For further information please contact the Box Office on 020 7839 8811.
If you require any assistance during your visit to the Criterion Theatre please contact the Duty Manager.
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