THEATRE INFORMATION

Conditions of Sale

In reasonable circumstances the theatre reserves the right to refuse admission or request that people leave the theatre. The theatre will take any appropriate action to enforce this rght.

Latecomers may only be admitted if or when there is a suitable break in the performance, but admission cannot be guaranteed.

The theatre reserves the right to cancel a performance without notice for reasons beyond its control or the right to make any alterations to the programme or cast as a result of unforeseen circumstances.

No refunds will be made other than for cancellation or substantial alteration of the performance as determined by the theatre. The theatre will only be liable to exchange a ticket or refund its face value (plus any booking fee).

The theatre shall not be liable for any loss or damage (other than personal injury) sustained within its premises unless due to the negligence of the theatre or its employees.

Licensing Requirements

In accordance with licensing requirements:

1 The public may leave at the end of the performance by all the exit doors and such doors must at that time be open.
2 All gangways, passages and staircases must be kept entirely free from chairs or any other obstructions.
3 Persons shall not in any circumstances be permitted to sit in the gangways intersecting the seating or to sit in any of the other gangways. If standing be permitted in the gangways at the sides and rear of the seating, it shall be strictly limited to the number indicated in the notices exhibited in those positions.
4 The safety curtain must be lowered in the presence of each audience.

All comments or suggestions should be addressed to the General Manager, Criterion Theatre, 2 Jermyn Street, London, SW1Y 4XA

Lost Property enquiries: Stage Door 020 7839 8811